IT Support Strategy Your Organization<\/span><\/h2>\nAn IT support strategy is essential to keep your end-users productive and meet the client’s demands. In the past, companies succeeded in their hard work, excellent products\/service, integrity, and reputation. However, in today\u2019s digital landscape, more is needed to have good services or products; you must constantly deliver more value to your stakeholders by giving your clients fast and easy service.\u00a0<\/span><\/p>\nThe purpose of an IT Support Strategy is to:<\/p>\n
\n- Gain a competitive technological advantage in the marketplace<\/li>\n
- Align your strategy with your business goals<\/li>\n
- Ensure buy-in as you reach new phases of the plan<\/li>\n
- \n
Serve as a strategic road map when your business reaches new stages of your business plan<\/p>\n<\/li>\n<\/ul>\n
<\/h2>\n
Last, your IT Support Strategy should include business leaders from each business unit to avoid slanting the services toward one business unit.<\/p>\n
Your IT Support Strategy Team<\/span><\/p>\nThe CEO should be the one to lead of team of business leaders in finance, operations, sales, marketing, and technology. The purpose of this team is to gather valuable insight to ensure IT investments bring maximum value to the business. This team will be the same members who designed the Business Strategy Plan. After all, this strategy aims to align IT capabilities with business goal requirements.<\/span><\/p>\nYour IT Support Strategy Must Support Your Business Plan<\/h2>\n
An effective IT strategy should be measurable against your business strategy. This plan will ensure your business plan drives the IT, not the other way around. Unfortunately, many businesses have mistakenly defined their IT objectives and become reactive in their technology and software purchases. As a result, they make poor choices at the moment, that leads to monumental consequences.<\/p>\n
Your five-year IT support strategy should include competitive research, SWOT analysis, data analysis, gaps analysis, and strategy formulation.<\/p>\n
Important Characteristics of an IT Support Strategy<\/h2>\n
Several free and paid-for IT Support Strategy templates are on the market, and each verying significantly. However, the characteristics of the IT Support Strategy should:\u00a0\u00a0<\/p>\n
\n- Move toward your future goals<\/li>\n
- Meet your business objectives<\/li>\n
- Address your current weaknesses<\/li>\n
- Tackle your clients\u2019 needs and desires<\/li>\n
- Drive corporate innovation, growth, and competitive advantage<\/li>\n
- Anticipate a realistic IT budget based on the expected return on investment (ROI)<\/li>\n
- Align your IT into short- and long-term goals<\/li>\n<\/ol>\n
After you develop your IT support strategy, the next step is to build your IT Plan. An IT Plan determines the internal IT resources and new technology required at each stage of your strategy. It can also serve as a transition plan as your company grows. A good IT plan will serve as the guideline for the strategic direction of all your IT initiatives in the future. Last, it will help you receive faster approval during each phase of the plan because you have already gained acceptance from the executive team from the beginning.<\/span><\/p>\n<\/span><\/p>\nINSI Can Help You with Your IT Support Strategy<\/h2>\n
Do you need help planning your IT Support Strategy? INSI can help. We have been helping IT companies with their IT Support issues for over 25 years. In addition, we can help you fill in the blanks as you grow your own IT support team.\u00a0<\/p>\n
Contact INSI <\/a>770-387-2424, option 2 you need help with IT Support Strategy, IT Planning<\/a>, technology tools, or additional IT engineering resources<\/a>.\u00a0 We have technology tools\/resources for your internal IT department, Customized IT\u2122, Managed Services, Vigilance Services, and Options to help you at each stage of your transition.<\/p>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/insi.net\/connect-with-insi\/” button_text=”Get Connected Now” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
About INSI: The Best MSP in Atlanta!<\/h2>\n
Innovative Network Systems, Inc. has a unique approach to integrating IT support<\/a> and cybersecurity<\/a>. Our month-to-month programs range from basic support to proactive support, managed support, and customized support. Each program is tailored to the client’s needs and internal IT strengths.\u00a0\u00a0<\/p>\nFor more information about cybersecurity dangers and the preventative measures for your company, connect with the top MSP in Atlanta; Contact INSI: 770-387-2424, option 2 or click the link below. In addition, we offer 16 different cybersecurity programs<\/a>\u00a0to protect you and your data.<\/p>\nAbout the Author<\/span><\/h2>\nDeborah Frazier<\/a>\u00a0is the author of\u00a0IT Outsourcing Secrets \u2013 A Small Business Guide to Compare IT Support Companies.<\/em><\/strong> With nearly 20 years of experience consulting small and medium-sized businesses on their IT support needs, she brings a wealth of knowledge to INSI as Head of Marketing and Sales. If you like this article and want to get notified when a new article is posted, click here<\/a>.<\/p>\nTo make an appointment for more information about INSI and our Marietta and Atlanta metro IT Support services, click here<\/a>.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
IT Support Strategy Your Organization An IT support strategy is essential to keep your end-users productive and meet the client’s demands. In the past, companies succeeded in their hard work, excellent products\/service, integrity, and reputation. However, in today\u2019s digital landscape, more is needed to have good services or products; you must constantly deliver more value […]<\/p>\n","protected":false},"author":3,"featured_media":57245,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"
\nIT Strategy and adding it to Your Organization<\/h2>\nIT strategy is an important part of your business. Why do you need this strategy for your business?\u00a0 Times have changed.\u00a0 In the past, companies succeeded in their hard work, excellent products\/service, integrity, and reputation.\u00a0 However, in today\u2019s digital landscape, it is not enough to just merely have good services or products, you must constantly deliver more value to your stakeholders.\u00a0 More than anything else, clients want the ease of service.\u00a0 They migrate toward companies that have a technological advantage.\u00a0 Therefore, you must know what your competitors are doing, what technology is available, and the new market entries in your competitive landscape.\n\nThe purpose is to gain a competitive technological advantage in the market place.\u00a0 In the same way, it must align your strategy with your business goals.\u00a0 Therefore, it is important to build a strategy team that understands all areas of your business.\u00a0 This will not only give you greater insight but also ensure buy-in as you reach new phases of the plan.\u00a0 Further, it will serve as a strategic road-map when your business reaches new stages of your business plan.\nYour IT Strategy Team<\/h2>\nYour Team should be led by the CEO.\u00a0 Also, other members should include leaders in finance, operations, sales, marketing, and technology.\u00a0 A team that includes all these areas would be able to not only provide valuable insight but also ensure IT investments bring maximum value to the business.\n\nIdeally, your team will consist of the same members who designed the Business Strategy Plan.\u00a0 After all, the purpose of this strategy is to align IT capabilities with business goal requirements.\nYour Strategy Must Support Your Business Plan<\/h2>\nAn effective strategy for IT must also have measurable links to your business strategy.\u00a0 This means you must already have a business strategy mapped out.\u00a0 This will ensure your business plan drives IT, not the other way around.\u00a0 Unfortunately, many businesses have made the mistake of loosely defining their IT objectives and were reactive on their technology purchases.\u00a0 As a result, they end up making poor choices.\u00a0 Other examples include companies that choose their business applications first and then force their workflow to fit within the software\u2019 perimeters.\u00a0 This results in a lot of work around\u2019s.\u00a0 Both are equally as bad as the other and both can be avoided with an IT strategy.\n\nIn contrast, when you define the strategy for your IT, you should first already know your 5-year strategy, have researched your competition, performed a SWOT analysis, analyzed the data, identified gaps, and formulated a strategy.\nImportant Characteristics of an IT Strategy<\/h2>\nNow that you have your Business Strategy complete, it is time to put together your IT strategy.\u00a0 Think of this as an action plan.\u00a0 Thus, it must help you:\n\n \t- Move toward your future goals<\/li>\n \t
- Meet your business objectives<\/li>\n \t
- Address your current weaknesses<\/li>\n \t
- Tackle your clients\u2019 needs and desires<\/li>\n \t
- Drive corporate innovation, growth, and competitive advantage<\/li>\n \t
- Anticipate a realistic IT budget based on the expected return on investment (ROI)<\/li>\n \t
- Align your IT into short- and long-term goals<\/li>\n<\/ol>\nFortunately, you do not have to create a strategy for your IT department from scratch.\u00a0 There are several free and paid-for templates on the market and each one varies greatly.\n\nINSI can help small- and medium-sized businesses develop their strategy and identify technology that meets their requirements to give them a strategic advantage.\u00a0 If you would like to know more about our consulting services, please contact our sales center<\/a> at 770-387-2424 option 2.\n
What\u2019s Next?<\/h2>\nAfter you develop your strategy, the next step is to develop your IT Plan.\u00a0 An IT Plan determines what, if any, internal IT resources and new technology are required each stage of your strategy.\u00a0 It can also serve as a transition plan as your company grows.\u00a0 A good IT plan will serve as the guideline for the strategic direction for all your IT initiatives in the future. Last, it will help you receive faster approval during each phase of the plan because you already gained acceptance from the executive team from the beginning.\n\nContact INSI if you need help with IT Strategy, IT Planning, technology tools, or additional IT engineering resources.\u00a0 We have technology tools\/resources for your internal IT department, Customized IT\u2122, Managed Services, Vigilance Services, and Options to help you at each stage of your transition.\nDo You Want to Know More About IT Plans?<\/h2>\nOur next article will cover the IT Plan in depth.\u00a0 However,\u00a0if you would like to know more about this topic and how it affects you, visit\u00a0Amazon\u00a0or\u00a0Barnes & Noble\u00a0for a copy of the book\u00a0IT Outsourcing Secrets \u2013 A Small Business Guide to Comparing IT Support Companies<\/a>. Contact INSI to get started.<\/a><\/em><\/strong>\n\n<\/div>","_et_gb_content_width":"","footnotes":""},"categories":[18,48],"tags":[29,36,47,38,31,49,60,50,51,39,40,41,42,52,53,43,21,24,25,56,44,54,55],"yoast_head":"\nIT Support Strategy and Its Importance to Your Atlanta Organization<\/title>\n<meta name=\"description\" content=\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Support Strategy and Its Importance to Your Atlanta Organization\" \/>\n<meta property=\"og:description\" content=\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\" \/>\n<meta property=\"og:site_name\" content=\"INSI's Integrated IT Support & Cybersecurity Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-19T12:04:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1416\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Deborah Frazier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Deborah Frazier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"},\"author\":{\"name\":\"Deborah Frazier\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3\"},\"headline\":\"IT Support Strategy and Its Importance to Your Atlanta Organization\",\"datePublished\":\"2023-04-19T12:04:15+00:00\",\"dateModified\":\"2023-04-19T12:04:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"},\"wordCount\":942,\"publisher\":{\"@id\":\"https:\/\/insi.net\/#organization\"},\"image\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"keywords\":[\"Information Systems\",\"Information Technology\",\"IT\",\"IT Services\",\"IT support\",\"IT support company\",\"IT support company in Atlanta\",\"IT support company in Atlanta GA\",\"IT support company in Marietta\",\"IT support in Atlanta\",\"IT support in Atlanta GA\",\"IT support in Marietta\",\"IT support in Marietta GA\",\"IT support provider\",\"managed it services\",\"managed it support services\",\"managed security\",\"Managed Service Provider\",\"Managed Services\",\"Managed Support\",\"msp\",\"MSPs\",\"MSPs Atlanta\"],\"articleSection\":[\"INSI Articles\",\"IT Support\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\",\"url\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\",\"name\":\"IT Support Strategy and Its Importance to Your Atlanta Organization\",\"isPartOf\":{\"@id\":\"https:\/\/insi.net\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"datePublished\":\"2023-04-19T12:04:15+00:00\",\"dateModified\":\"2023-04-19T12:04:15+00:00\",\"description\":\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\",\"url\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"contentUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"width\":2560,\"height\":1416,\"caption\":\"IT Support Strategy\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/insi.net\/#website\",\"url\":\"https:\/\/insi.net\/\",\"name\":\"INSI - Innovative Network Systems, Inc.\",\"description\":\"Atlanta Metro's best integrated IT Support and Cybersecurity Solution with a competitively priced flat rate model. No hidden fees, & all local college-educated engineers\",\"publisher\":{\"@id\":\"https:\/\/insi.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/insi.net\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/insi.net\/#organization\",\"name\":\"INSI - Innovative Network Systems, Inc.\",\"url\":\"https:\/\/insi.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg\",\"contentUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg\",\"width\":512,\"height\":512,\"caption\":\"INSI - Innovative Network Systems, Inc.\"},\"image\":{\"@id\":\"https:\/\/insi.net\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/innovative-network-systems-inc.\",\"https:\/\/www.youtube.com\/channel\/UCDsB8ePL69nOZX5Y_3jzniA\/featured\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3\",\"name\":\"Deborah Frazier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g\",\"caption\":\"Deborah Frazier\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT Support Strategy and Its Importance to Your Atlanta Organization","description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","og_locale":"en_US","og_type":"article","og_title":"IT Support Strategy and Its Importance to Your Atlanta Organization","og_description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","og_url":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","og_site_name":"INSI's Integrated IT Support & Cybersecurity Solutions","article_published_time":"2023-04-19T12:04:15+00:00","og_image":[{"width":2560,"height":1416,"url":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","type":"image\/jpeg"}],"author":"Deborah Frazier","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Deborah Frazier","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#article","isPartOf":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/"},"author":{"name":"Deborah Frazier","@id":"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3"},"headline":"IT Support Strategy and Its Importance to Your Atlanta Organization","datePublished":"2023-04-19T12:04:15+00:00","dateModified":"2023-04-19T12:04:15+00:00","mainEntityOfPage":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/"},"wordCount":942,"publisher":{"@id":"https:\/\/insi.net\/#organization"},"image":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","keywords":["Information Systems","Information Technology","IT","IT Services","IT support","IT support company","IT support company in Atlanta","IT support company in Atlanta GA","IT support company in Marietta","IT support in Atlanta","IT support in Atlanta GA","IT support in Marietta","IT support in Marietta GA","IT support provider","managed it services","managed it support services","managed security","Managed Service Provider","Managed Services","Managed Support","msp","MSPs","MSPs Atlanta"],"articleSection":["INSI Articles","IT Support"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","url":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","name":"IT Support Strategy and Its Importance to Your Atlanta Organization","isPartOf":{"@id":"https:\/\/insi.net\/#website"},"primaryImageOfPage":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"image":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","datePublished":"2023-04-19T12:04:15+00:00","dateModified":"2023-04-19T12:04:15+00:00","description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/insi.net\/insi-articles\/it-support-strategy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage","url":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","contentUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","width":2560,"height":1416,"caption":"IT Support Strategy"},{"@type":"WebSite","@id":"https:\/\/insi.net\/#website","url":"https:\/\/insi.net\/","name":"INSI - Innovative Network Systems, Inc.","description":"Atlanta Metro's best integrated IT Support and Cybersecurity Solution with a competitively priced flat rate model. No hidden fees, & all local college-educated engineers","publisher":{"@id":"https:\/\/insi.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/insi.net\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/insi.net\/#organization","name":"INSI - Innovative Network Systems, Inc.","url":"https:\/\/insi.net\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/#\/schema\/logo\/image\/","url":"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg","contentUrl":"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg","width":512,"height":512,"caption":"INSI - Innovative Network Systems, Inc."},"image":{"@id":"https:\/\/insi.net\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/innovative-network-systems-inc.","https:\/\/www.youtube.com\/channel\/UCDsB8ePL69nOZX5Y_3jzniA\/featured"]},{"@type":"Person","@id":"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3","name":"Deborah Frazier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g","caption":"Deborah Frazier"}}]}},"_links":{"self":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts\/50125"}],"collection":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/comments?post=50125"}],"version-history":[{"count":0,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts\/50125\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/media\/57245"}],"wp:attachment":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/media?parent=50125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/categories?post=50125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/tags?post=50125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
The purpose of an IT Support Strategy is to:<\/p>\n
- \n
- Gain a competitive technological advantage in the marketplace<\/li>\n
- Align your strategy with your business goals<\/li>\n
- Ensure buy-in as you reach new phases of the plan<\/li>\n
- \n
Serve as a strategic road map when your business reaches new stages of your business plan<\/p>\n<\/li>\n<\/ul>\n
<\/h2>\n
Last, your IT Support Strategy should include business leaders from each business unit to avoid slanting the services toward one business unit.<\/p>\n
Your IT Support Strategy Team<\/span><\/p>\n
The CEO should be the one to lead of team of business leaders in finance, operations, sales, marketing, and technology. The purpose of this team is to gather valuable insight to ensure IT investments bring maximum value to the business. This team will be the same members who designed the Business Strategy Plan. After all, this strategy aims to align IT capabilities with business goal requirements.<\/span><\/p>\n
Your IT Support Strategy Must Support Your Business Plan<\/h2>\n
An effective IT strategy should be measurable against your business strategy. This plan will ensure your business plan drives the IT, not the other way around. Unfortunately, many businesses have mistakenly defined their IT objectives and become reactive in their technology and software purchases. As a result, they make poor choices at the moment, that leads to monumental consequences.<\/p>\n
Your five-year IT support strategy should include competitive research, SWOT analysis, data analysis, gaps analysis, and strategy formulation.<\/p>\n
Important Characteristics of an IT Support Strategy<\/h2>\n
Several free and paid-for IT Support Strategy templates are on the market, and each verying significantly. However, the characteristics of the IT Support Strategy should:\u00a0\u00a0<\/p>\n
- \n
- Move toward your future goals<\/li>\n
- Meet your business objectives<\/li>\n
- Address your current weaknesses<\/li>\n
- Tackle your clients\u2019 needs and desires<\/li>\n
- Drive corporate innovation, growth, and competitive advantage<\/li>\n
- Anticipate a realistic IT budget based on the expected return on investment (ROI)<\/li>\n
- Align your IT into short- and long-term goals<\/li>\n<\/ol>\n
After you develop your IT support strategy, the next step is to build your IT Plan. An IT Plan determines the internal IT resources and new technology required at each stage of your strategy. It can also serve as a transition plan as your company grows. A good IT plan will serve as the guideline for the strategic direction of all your IT initiatives in the future. Last, it will help you receive faster approval during each phase of the plan because you have already gained acceptance from the executive team from the beginning.<\/span><\/p>\n
<\/span><\/p>\n
INSI Can Help You with Your IT Support Strategy<\/h2>\n
Do you need help planning your IT Support Strategy? INSI can help. We have been helping IT companies with their IT Support issues for over 25 years. In addition, we can help you fill in the blanks as you grow your own IT support team.\u00a0<\/p>\n
Contact INSI <\/a>770-387-2424, option 2 you need help with IT Support Strategy, IT Planning<\/a>, technology tools, or additional IT engineering resources<\/a>.\u00a0 We have technology tools\/resources for your internal IT department, Customized IT\u2122, Managed Services, Vigilance Services, and Options to help you at each stage of your transition.<\/p>\n<\/div>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/insi.net\/connect-with-insi\/” button_text=”Get Connected Now” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
About INSI: The Best MSP in Atlanta!<\/h2>\n
Innovative Network Systems, Inc. has a unique approach to integrating IT support<\/a> and cybersecurity<\/a>. Our month-to-month programs range from basic support to proactive support, managed support, and customized support. Each program is tailored to the client’s needs and internal IT strengths.\u00a0\u00a0<\/p>\n
For more information about cybersecurity dangers and the preventative measures for your company, connect with the top MSP in Atlanta; Contact INSI: 770-387-2424, option 2 or click the link below. In addition, we offer 16 different cybersecurity programs<\/a>\u00a0to protect you and your data.<\/p>\n
About the Author<\/span><\/h2>\n
Deborah Frazier<\/a>\u00a0is the author of\u00a0IT Outsourcing Secrets \u2013 A Small Business Guide to Compare IT Support Companies.<\/em><\/strong> With nearly 20 years of experience consulting small and medium-sized businesses on their IT support needs, she brings a wealth of knowledge to INSI as Head of Marketing and Sales. If you like this article and want to get notified when a new article is posted, click here<\/a>.<\/p>\n
To make an appointment for more information about INSI and our Marietta and Atlanta metro IT Support services, click here<\/a>.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
IT Support Strategy Your Organization An IT support strategy is essential to keep your end-users productive and meet the client’s demands. In the past, companies succeeded in their hard work, excellent products\/service, integrity, and reputation. However, in today\u2019s digital landscape, more is needed to have good services or products; you must constantly deliver more value […]<\/p>\n","protected":false},"author":3,"featured_media":57245,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"
\nIT Strategy and adding it to Your Organization<\/h2>\nIT strategy is an important part of your business. Why do you need this strategy for your business?\u00a0 Times have changed.\u00a0 In the past, companies succeeded in their hard work, excellent products\/service, integrity, and reputation.\u00a0 However, in today\u2019s digital landscape, it is not enough to just merely have good services or products, you must constantly deliver more value to your stakeholders.\u00a0 More than anything else, clients want the ease of service.\u00a0 They migrate toward companies that have a technological advantage.\u00a0 Therefore, you must know what your competitors are doing, what technology is available, and the new market entries in your competitive landscape.\n\nThe purpose is to gain a competitive technological advantage in the market place.\u00a0 In the same way, it must align your strategy with your business goals.\u00a0 Therefore, it is important to build a strategy team that understands all areas of your business.\u00a0 This will not only give you greater insight but also ensure buy-in as you reach new phases of the plan.\u00a0 Further, it will serve as a strategic road-map when your business reaches new stages of your business plan.\n
Your IT Strategy Team<\/h2>\nYour Team should be led by the CEO.\u00a0 Also, other members should include leaders in finance, operations, sales, marketing, and technology.\u00a0 A team that includes all these areas would be able to not only provide valuable insight but also ensure IT investments bring maximum value to the business.\n\nIdeally, your team will consist of the same members who designed the Business Strategy Plan.\u00a0 After all, the purpose of this strategy is to align IT capabilities with business goal requirements.\n
Your Strategy Must Support Your Business Plan<\/h2>\nAn effective strategy for IT must also have measurable links to your business strategy.\u00a0 This means you must already have a business strategy mapped out.\u00a0 This will ensure your business plan drives IT, not the other way around.\u00a0 Unfortunately, many businesses have made the mistake of loosely defining their IT objectives and were reactive on their technology purchases.\u00a0 As a result, they end up making poor choices.\u00a0 Other examples include companies that choose their business applications first and then force their workflow to fit within the software\u2019 perimeters.\u00a0 This results in a lot of work around\u2019s.\u00a0 Both are equally as bad as the other and both can be avoided with an IT strategy.\n\nIn contrast, when you define the strategy for your IT, you should first already know your 5-year strategy, have researched your competition, performed a SWOT analysis, analyzed the data, identified gaps, and formulated a strategy.\n
Important Characteristics of an IT Strategy<\/h2>\nNow that you have your Business Strategy complete, it is time to put together your IT strategy.\u00a0 Think of this as an action plan.\u00a0 Thus, it must help you:\n
- \n \t
- Move toward your future goals<\/li>\n \t
- Meet your business objectives<\/li>\n \t
- Address your current weaknesses<\/li>\n \t
- Tackle your clients\u2019 needs and desires<\/li>\n \t
- Drive corporate innovation, growth, and competitive advantage<\/li>\n \t
- Anticipate a realistic IT budget based on the expected return on investment (ROI)<\/li>\n \t
- Align your IT into short- and long-term goals<\/li>\n<\/ol>\nFortunately, you do not have to create a strategy for your IT department from scratch.\u00a0 There are several free and paid-for templates on the market and each one varies greatly.\n\nINSI can help small- and medium-sized businesses develop their strategy and identify technology that meets their requirements to give them a strategic advantage.\u00a0 If you would like to know more about our consulting services, please contact our sales center<\/a> at 770-387-2424 option 2.\n
What\u2019s Next?<\/h2>\nAfter you develop your strategy, the next step is to develop your IT Plan.\u00a0 An IT Plan determines what, if any, internal IT resources and new technology are required each stage of your strategy.\u00a0 It can also serve as a transition plan as your company grows.\u00a0 A good IT plan will serve as the guideline for the strategic direction for all your IT initiatives in the future. Last, it will help you receive faster approval during each phase of the plan because you already gained acceptance from the executive team from the beginning.\n\nContact INSI if you need help with IT Strategy, IT Planning, technology tools, or additional IT engineering resources.\u00a0 We have technology tools\/resources for your internal IT department, Customized IT\u2122, Managed Services, Vigilance Services, and Options to help you at each stage of your transition.\n
Do You Want to Know More About IT Plans?<\/h2>\nOur next article will cover the IT Plan in depth.\u00a0 However,\u00a0if you would like to know more about this topic and how it affects you, visit\u00a0Amazon\u00a0or\u00a0Barnes & Noble\u00a0for a copy of the book\u00a0IT Outsourcing Secrets \u2013 A Small Business Guide to Comparing IT Support Companies<\/a>. Contact INSI to get started.<\/a><\/em><\/strong>\n\n<\/div>","_et_gb_content_width":"","footnotes":""},"categories":[18,48],"tags":[29,36,47,38,31,49,60,50,51,39,40,41,42,52,53,43,21,24,25,56,44,54,55],"yoast_head":"\n
IT Support Strategy and Its Importance to Your Atlanta Organization<\/title>\n<meta name=\"description\" content=\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Support Strategy and Its Importance to Your Atlanta Organization\" \/>\n<meta property=\"og:description\" content=\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\" \/>\n<meta property=\"og:site_name\" content=\"INSI's Integrated IT Support & Cybersecurity Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-19T12:04:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1416\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Deborah Frazier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Deborah Frazier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"},\"author\":{\"name\":\"Deborah Frazier\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3\"},\"headline\":\"IT Support Strategy and Its Importance to Your Atlanta Organization\",\"datePublished\":\"2023-04-19T12:04:15+00:00\",\"dateModified\":\"2023-04-19T12:04:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"},\"wordCount\":942,\"publisher\":{\"@id\":\"https:\/\/insi.net\/#organization\"},\"image\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"keywords\":[\"Information Systems\",\"Information Technology\",\"IT\",\"IT Services\",\"IT support\",\"IT support company\",\"IT support company in Atlanta\",\"IT support company in Atlanta GA\",\"IT support company in Marietta\",\"IT support in Atlanta\",\"IT support in Atlanta GA\",\"IT support in Marietta\",\"IT support in Marietta GA\",\"IT support provider\",\"managed it services\",\"managed it support services\",\"managed security\",\"Managed Service Provider\",\"Managed Services\",\"Managed Support\",\"msp\",\"MSPs\",\"MSPs Atlanta\"],\"articleSection\":[\"INSI Articles\",\"IT Support\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\",\"url\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\",\"name\":\"IT Support Strategy and Its Importance to Your Atlanta Organization\",\"isPartOf\":{\"@id\":\"https:\/\/insi.net\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"datePublished\":\"2023-04-19T12:04:15+00:00\",\"dateModified\":\"2023-04-19T12:04:15+00:00\",\"description\":\"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage\",\"url\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"contentUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg\",\"width\":2560,\"height\":1416,\"caption\":\"IT Support Strategy\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/insi.net\/#website\",\"url\":\"https:\/\/insi.net\/\",\"name\":\"INSI - Innovative Network Systems, Inc.\",\"description\":\"Atlanta Metro's best integrated IT Support and Cybersecurity Solution with a competitively priced flat rate model. No hidden fees, & all local college-educated engineers\",\"publisher\":{\"@id\":\"https:\/\/insi.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/insi.net\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/insi.net\/#organization\",\"name\":\"INSI - Innovative Network Systems, Inc.\",\"url\":\"https:\/\/insi.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg\",\"contentUrl\":\"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg\",\"width\":512,\"height\":512,\"caption\":\"INSI - Innovative Network Systems, Inc.\"},\"image\":{\"@id\":\"https:\/\/insi.net\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/innovative-network-systems-inc.\",\"https:\/\/www.youtube.com\/channel\/UCDsB8ePL69nOZX5Y_3jzniA\/featured\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3\",\"name\":\"Deborah Frazier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/insi.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g\",\"caption\":\"Deborah Frazier\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT Support Strategy and Its Importance to Your Atlanta Organization","description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","og_locale":"en_US","og_type":"article","og_title":"IT Support Strategy and Its Importance to Your Atlanta Organization","og_description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","og_url":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","og_site_name":"INSI's Integrated IT Support & Cybersecurity Solutions","article_published_time":"2023-04-19T12:04:15+00:00","og_image":[{"width":2560,"height":1416,"url":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","type":"image\/jpeg"}],"author":"Deborah Frazier","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Deborah Frazier","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#article","isPartOf":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/"},"author":{"name":"Deborah Frazier","@id":"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3"},"headline":"IT Support Strategy and Its Importance to Your Atlanta Organization","datePublished":"2023-04-19T12:04:15+00:00","dateModified":"2023-04-19T12:04:15+00:00","mainEntityOfPage":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/"},"wordCount":942,"publisher":{"@id":"https:\/\/insi.net\/#organization"},"image":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","keywords":["Information Systems","Information Technology","IT","IT Services","IT support","IT support company","IT support company in Atlanta","IT support company in Atlanta GA","IT support company in Marietta","IT support in Atlanta","IT support in Atlanta GA","IT support in Marietta","IT support in Marietta GA","IT support provider","managed it services","managed it support services","managed security","Managed Service Provider","Managed Services","Managed Support","msp","MSPs","MSPs Atlanta"],"articleSection":["INSI Articles","IT Support"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","url":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/","name":"IT Support Strategy and Its Importance to Your Atlanta Organization","isPartOf":{"@id":"https:\/\/insi.net\/#website"},"primaryImageOfPage":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"image":{"@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","datePublished":"2023-04-19T12:04:15+00:00","dateModified":"2023-04-19T12:04:15+00:00","description":"IT Support Strategy and its importance to your Atlanta organization. INSI can help you figure out the best IT strategy for your business.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/insi.net\/insi-articles\/it-support-strategy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/insi-articles\/it-support-strategy\/#primaryimage","url":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","contentUrl":"https:\/\/insi.net\/wp-content\/uploads\/2020\/08\/dreamstime_xxl_36920014-scaled-1.jpg","width":2560,"height":1416,"caption":"IT Support Strategy"},{"@type":"WebSite","@id":"https:\/\/insi.net\/#website","url":"https:\/\/insi.net\/","name":"INSI - Innovative Network Systems, Inc.","description":"Atlanta Metro's best integrated IT Support and Cybersecurity Solution with a competitively priced flat rate model. No hidden fees, & all local college-educated engineers","publisher":{"@id":"https:\/\/insi.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/insi.net\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/insi.net\/#organization","name":"INSI - Innovative Network Systems, Inc.","url":"https:\/\/insi.net\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/#\/schema\/logo\/image\/","url":"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg","contentUrl":"https:\/\/insi.net\/wp-content\/uploads\/2023\/10\/cropped-INSITlogo_favicon-1.jpg","width":512,"height":512,"caption":"INSI - Innovative Network Systems, Inc."},"image":{"@id":"https:\/\/insi.net\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/innovative-network-systems-inc.","https:\/\/www.youtube.com\/channel\/UCDsB8ePL69nOZX5Y_3jzniA\/featured"]},{"@type":"Person","@id":"https:\/\/insi.net\/#\/schema\/person\/b120a1ff6fd1f1a92fc022dc1cb176c3","name":"Deborah Frazier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insi.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/beac7a52631d8638d3a1dca572342a2d?s=96&d=mm&r=g","caption":"Deborah Frazier"}}]}},"_links":{"self":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts\/50125"}],"collection":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/comments?post=50125"}],"version-history":[{"count":0,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/posts\/50125\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/media\/57245"}],"wp:attachment":[{"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/media?parent=50125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/categories?post=50125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insi.net\/wp-json\/wp\/v2\/tags?post=50125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}