{"id":53505,"date":"2023-07-27T08:15:13","date_gmt":"2023-07-27T12:15:13","guid":{"rendered":"https:\/\/insi.net\/?p=53505"},"modified":"2023-07-27T08:15:13","modified_gmt":"2023-07-27T12:15:13","slug":"stretch-your-it-support-dollars-atlanta-ga","status":"publish","type":"post","link":"https:\/\/insi.net\/insi-articles\/stretch-your-it-support-dollars-atlanta-ga\/","title":{"rendered":"7 Ways to Save Money on IT Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>What are the Best Ways to Save Money on IT Support?<\/h2>\n<p>In the last 20 years, I have seen countless small- and medium-sized businesses (SMBs) waste money on IT support by trying to avoid spending money. However, avoiding costs is not always the same as saving money.<\/p>\n<p>There are some straightforward ways to stretch your IT support dollars.\u00a0 This includes:<\/p>\n<ol>\n<li>Asset Tracking Software to Reduce Your IT Support Cost<\/li>\n<li>Implement Desktop &amp; Network Monitoring to Reduce Costly Issues<\/li>\n<li>Administer a Cybersecurity Program to Mitigate Risks<\/li>\n<li>Rotate Computer Replacement to Save Money on Obsolete Equipment<\/li>\n<li>Leverage Your Tech-Savvy End-Users to Decrease IT Support Labor<\/li>\n<li>Update Your Hardware and Software to the Current Version<\/li>\n<li>Provide Basic Articles and Training to End-Users\u00a0<\/li>\n<\/ol>\n<p>Now let&#8217;s dig into the details.<\/p>\n<p><span style=\"font-size: 24px; font-family: 'Averia Serif Libre', display;\">1. Asset Tracking Software to Reduce Your IT Support Cost<\/span><\/p>\n<p>Stop wasting money on assets. <a href=\"https:\/\/insi.net\/?s=asset+tracking\">A<\/a><a href=\"https:\/\/insi.net\/?s=asset+tracking\">sset tracking<\/a> utilizes barcode technology to track each investment&#8217;s tickets, memory, storage space, software, and software versions. This is helpful in two ways:\u00a0<\/p>\n<ul>\n<li><em>I<\/em>t helps avoid buying extra hardware or software when it\u2019s time to upgrade to the latest software.<\/li>\n<li>You can keep track of the total cost of ownership as the computer changes hands.\u00a0<\/li>\n<\/ul>\n<p>Asset Tracking will help you avoid sinking money into an asset beyond economic recovery. Your Managed Service Provider (MSP) or IT department should use this technology to stretch your IT dollars by avoiding unnecessary spending.<\/p>\n<p><span style=\"font-size: 24px; font-family: 'Averia Serif Libre', display;\">2. Implement Desktop &amp; Network Monitoring to Reduce Costly Issues<\/span><\/p>\n<p>Stop leaving your systems defenseless! Computer systems are not cheap, so you need to keep them healthy if you want a return on your investment (ROI). For example, unresolved issues, like missed updates or patches, can escalate into much more significant problems, such as viruses or leaving a door open to hackers.<\/p>\n<p><a href=\"https:\/\/insi.net\/it-support\/it-support-monitoring\/\">IT Monitoring<\/a> is a tool that allows the provider to set up alerts, patch, report, automation, program custom scripting, catch issues early on, and prevent future problems. There are two types of monitoring: network and desktop. Both are equally important to the health and safety of your IT environment and can stretch your IT dollars by avoiding costly issues.<\/p>\n<p><span style=\"color: #333333; font-family: 'Averia Serif Libre', display; font-size: 24px;\">3. Administer a Cybersecurity Strategy to Help Mitigate Risks\u00a0<\/span><\/p>\n<p>Many SMBs are still relying solely on antivirus to protect their computers. However, cyber-attacks are becoming more sophisticated yearly and antivirus is no longer enough to protect you. That\u2019s the reason why a <a href=\"https:\/\/insi.net\/it-support-solutions\/managed-security-in-atlanta-ga\/\">cybersecurity<\/a> strategy is so important.<\/p>\n<p>Importantly, cybersecurity strategies are unique to each company. After all, you have individualized risks, technology, types of users, and industries. Fortunately, several security options are available to protect your data on email, hardware, applications, phones, and network. A good MSP or Cybersecurity consultant can perform a GAP analysis to assess your needs. You save money and stretch your IT support dollars by avoiding costly scams.<\/p>\n<p><span style=\"color: #333333; font-family: 'Averia Serif Libre', display; font-size: 24px;\">4. Rotate Computer Replacement to Save Money on Obsolete Equipment<\/span><\/p>\n<p>A computer&#8217;s lifespan lasts three to five years. For this reason, you should replace your computers every three years instead of waiting until they break.\u00a0<\/p>\n<p>Over time, electrical and mechanical components wear out and will not operate optimally, which can hinder your productivity. In addition, they cannot support current software. Most importantly, you are responsible for all parts and labor when the equipment is out of warranty.\u00a0<\/p>\n<p><span style=\"font-size: 20px; font-family: 'Averia Serif Libre', display;\"><span style=\"color: #000000; font-size: x-large;\">5. Leverage Your Tech-Savvy Users Help to Decrease IT Support Labor<\/span><\/span><\/p>\n<p>Did you know that 80% of the tickets called into the helpdesk are entry-level and take less than 15 minutes to resolve?\u00a0<\/p>\n<p>One of the best ways to save money on IT support labor is to take advantage of your tech-savvy employees. They can take care of the more fundamental issues and escalate them to MSP or your IT support staff when something is beyond their knowledge. These employees can serve as the gatekeeper for all tickets.<\/p>\n<p><span style=\"font-size: 24px; font-family: 'Averia Serif Libre', display;\">6. Update Your Hardware and Software to the Current Version<\/span><\/p>\n<p>Get rid of those pesky old computers and software! Outdated hardware and software create both liabilities and lost productivity, and in the end, it costs you more than an upgrade would cost.\u00a0<\/p>\n<p>Security is a big reason for upgrading computers. Older technology is highly vulnerable to cyber hacking\u00a0 because the older software is not designed to defend against these new threats. Hackers prey on outdated technology when the vendor no longer supports the version.\u00a0<\/p>\n<p>Productivity is another reason to upgrade. Older technology is slower and forces users to find workarounds. Over time, this wastes time and resources. Therefore, upgrading your systems is essential to keep your performers working in peak conditions.<\/p>\n<h2><span style=\"color: #000000;\">Summary<\/span><\/h2>\n<p><span style=\"color: #000000;\"><span>You can expect substantial cost savings when planning your longterm IT investments. According to <a href=\"https:\/\/www.statista.com\/statistics\/1248934\/smb-business-size-it-spending-global-yearly\/\">Statista<\/a>, &#8220;in 2023, small businesses are forecast to spend approximately 725 billion U.S. dollars on IT services. In contrast, medium-sized businesses are forecast to spend around 545 billion U.S. dollars on IT services that year. Medium-sized businesses are more likely to make long-term investments, whereas small businesses spend to meet short-term requirements.&#8221; Clearly, you can experience significant cost savings when you plan well. If not, you may regret not making the change a year from now.<\/span><\/span><\/p>\n<p>At INSI, our engineers have significant experience helping small and medium-sized business get their IT budgets under control. Click below, or call 770-387-2424 if you would like to consult with one of our IT support engineers.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/insi.net\/best-it-support-provider-in-atlanta\/&#8221; button_text=&#8221;Connect with INSI&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>About INSI: The Best MSP in Atlanta!<\/h2>\n<p>Innovative Network Systems, Inc. has a unique approach to integrating\u00a0<a href=\"https:\/\/insi.net\/top-atlanta-it-support-packages-in-atlanta-ga\/\">IT support<\/a>\u00a0and\u00a0<a href=\"https:\/\/insi.net\/advanced-cybersecurity-services\/\">cybersecurity<\/a>. Our month-to-month programs range from basic support to proactive support, managed support, and customized support. Each program is tailored to the client\u2019s needs and internal IT strengths.\u00a0\u00a0<\/p>\n<p>For more information about cybersecurity dangers and the preventative measures for your company, connect with the top MSP in Atlanta; Contact INSI: 770-387-2424, option 2 or click the link below. In addition, we offer 16 different\u00a0<a href=\"https:\/\/insi.net\/it-support-solutions\/cybersecurity-in-atlanta-ga\/\">cybersecurity programs<\/a>\u00a0to protect you and your data.<\/p>\n<h2><span>About the Author<\/span><\/h2>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/deborah-frazier-652a623\">Deborah Frazier<\/a>\u00a0is the author of\u00a0<strong><em>IT Outsourcing Secrets \u2013 A Small Business Guide to Compare IT Support Companies.<\/em><\/strong>\u00a0With nearly 20 years of experience consulting small and medium-sized businesses on their IT support needs, she brings a wealth of knowledge to INSI as Head of Marketing and Sales. If you like this article and want to get notified when a new article is posted, click\u00a0<a href=\"https:\/\/insi.net\/subscribe-to-insi-insights\/\">here<\/a>.<\/p>\n<p>To\u00a0<a href=\"https:\/\/insi.net\/connect-with-insi\/\">make an appointment for more information about INSI and our Marietta and Atlanta metro IT Support services, click here<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are the Best Ways to Save Money on IT Support? In the last 20 years, I have seen countless small- and medium-sized businesses (SMBs) waste money on IT support by trying to avoid spending money. However, avoiding costs is not always the same as saving money. There are some straightforward ways to stretch your [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":53509,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p><strong>Is it Time to Retire from Your IT Support Job? <\/strong><\/p><p>Congratulations! After years of saving, working long hours, weekend projects, and late-night calls, you are finally at the stage where you are considering retirement.\u00a0 But how do you go about it?\u00a0 How much notice should you give?\u00a0 How do you ensure you leave it in good hands?<\/p><p><strong>It\u2019s All About Timing<\/strong><\/p><p>Most would agree that 6-weeks is sufficient timing to give notice.\u00a0 However, as an IT support professional you are considered a hard-to-replace employee.\u00a0 In fact, experienced IT support professionals have one of the lowest unemployment rates in the United States.\u00a0 Subsequently, it is currently at 3.7%.\u00a0 For this reason, you should give your employer six months to find a suitable replacement and transition the knowledge.<\/p><p><strong>Retiring Due to Medical Issues<\/strong><\/p><p>Unfortunately, the unexpected can take each one of us by surprise.\u00a0 For example, you might have medical issues or need to care for a loved one.\u00a0 When this happens, it is difficult to commit to the same number of hours.\u00a0 Because you serve such a vital role to operations, most employers will work with you on the transition plan.\u00a0 For example, the alternatives to full retirement include:<\/p><ul><li><strong>Transition to Part-Time<\/strong> \u2013 Consider slowly dropping hours while you train your replacement. Subsequently, this allows you to not only choose your replacement but also make sure the person is fully trained before your exit.<\/li><li><strong>Split Your Role<\/strong> \u2013 Go to hourly pay and have an MSP fill in while you are out. Over time, you can slowly transition this role to the MSP.<\/li><\/ul><p><strong>When Your Ready for Full Retirement<\/strong><\/p><p>Some companies prefer to keep IT support people on full-time while they train their replacement.\u00a0 Obviously, time to transition differs based on the complexity of the network and your role within the organization.\u00a0 Here are some tips for a smooth transition<\/p><ul><li><strong>Document, Document, Document \u2013 <\/strong>Avoid IT support knowledge silos. Subsequently, you need to document the network environment, end-user needs, department roles, historic information, and future plans.<\/li><li><strong>Cross-Train Incoming IT Support \u2013 <\/strong>As an IT support professional, you have an enormous wealth of IT and company-wide knowledge to share. Unfortunately, much of this information is difficult to document and just easier to show someone.\u00a0 Therefore, it is best to have some time to share this knowledge.<\/li><li><strong>Consulting Opportunities \u2013 <\/strong>Once you have handed off all of your responsibilities, there will still be times the new guy will need your input. Consider offering consultation fees on an as-needed basis.\u00a0<\/li><\/ul><p><strong>Your Responsibility as an IT Support Professional<\/strong><\/p><p>As an IT professional you have an impact on every aspect of the company.\u00a0 For this reason, it is important that you have a transition plan in place.\u00a0 Moreover, this is regardless of whether you have a phased retirement plan or do it all at once.\u00a0 After all, a bad transition plan could have a devastating impact on your company. However, a good transition will leave a wonderful legacy in the minds of your superiors and co-workers.<\/p><p><strong>INSI Can Help with Your Retirement Transition Plan<\/strong><\/p><p>INSI can help with your retirement transition plan.\u00a0 Subsequently, we can help document your environment, put together IT support strategies, or help you fill in the gaps as you slowly transition out.\u00a0 In fact, our Customized IT\u2122 program is ideal for situations just like this.\u00a0 Most importantly, you will be treated with respect and dignity as you move toward retirement.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[45,64,18],"tags":[59,47,37,38,31,49,60,50,51,39,40,41,42,52,53,43,24,25,56,44,54,55,32],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stretch Your IT Support Dollars in Atlanta GA and save money now<\/title>\n<meta name=\"description\" content=\"Stretch your IT support dollars by using these 7 helpful tips, from your Top Atlanta Managed Service Provider, INSI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insi.net\/insi-articles\/stretch-your-it-support-dollars-atlanta-ga\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stretch Your IT Support Dollars in Atlanta GA and save money now\" \/>\n<meta property=\"og:description\" content=\"Stretch your IT support dollars by using these 7 helpful tips, from your Top Atlanta Managed Service Provider, INSI.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insi.net\/insi-articles\/stretch-your-it-support-dollars-atlanta-ga\/\" \/>\n<meta property=\"og:site_name\" content=\"INSI&#039;s Integrated IT Support &amp; 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