The best Managed Service Provider (MSP) in Atlanta provides Server Administration services, called Server-IT, for small- and medium-sized businesses. This service is part of the Customized-IT program that allows companies to pick and choose the exact level of support and services they need to fill in their IT gaps; no more, no less.
What is an MSP Server Administration Service?
A server administrator designs, installs, administers, and optimizes the company’s servers to ensure operations achieve peak performance. Their responsibilities include server applications, configurations, implementations, process and procedure development, and overseeing data integrity.
Why Outsource Your MSP Server Administration Needs?
Your network maturity will increast with IT dependency. For example, communication and shared files become more crucial as the company grows. In addition, various departments need their applications to perform certain functions. Those applications require expertise to be managed and maintained. Unfortunately, engineers cannot master all the applications and hardware on the market. The company needs to employ all the expertise they need. MSP Server Administration Services provide all the engineering expertise at a fraction of the cost to hire each specialty.
Generally, most small- and medium-sized businesses (SMBs) need adequate funding to staff an entire IT department because it’s not their core business. That’s why SMBs slowly ramp up their IT department while partnering with an MSP. Unfortunately, most MSPs’ flat-rate plans overlap with the internal IT department, resulting in a blame game or finger-pointing. Such infighting leaves management unsure on who to hold accountable for what goes wrong and who to praise for what goes right.
INSI’s MSP Server Administration Services
INSI’s designed the signature Customized IT™ for small internal IT departments. Customized IT allows clients to choose the exact services and levels of IT support they want for their business.
INSI’s Server-IT is an MSP Server Administration Service that provides onsite and remote server support at a fixed monthly rate. Most importantly, it gives your internal IT team and management direct access to advanced server support resources. (See Server-IT Case Study Here).
Other INSI IT Services for Small IT Departments
In addition to the Help-IT services, INSI has other IT programs specifically designed for small IT departments. They include:
- Escalate-IT – Senior engineers who troubleshoot and resolve escalated tickets from the client’s internal IT team.
- Help-IT – Remote end-user support services for Tiers one and two.
- Maintain-IT – Get a second set of eyes with our onsite Quarterly or Semi-Annual preventive maintenance program.
- Network-IT – Complete network support with remote management monitoring.
- Manage-IT – Manage-IT is a full-service IT support program. We monitor, proactively identify, and resolve issues on your network devices. Your monthly fee covers all costs to maintain your environment. INSI specialists physically inspect your network quarterly and address issues with Covered Devices. INSI makes recommendations for additions and changes. We plan for your future IT needs and track the expirations of software licenses and hardware warranties. We also inventory your network to enable you to manage this asset and to help you with budgeting and planning.
- Swap-IT – Ready to deploy units for end-user computer repairs, replacements or new hires.
- Pass-IT – Technical answering service that logs your calls and schedules them for your internal IT team. And, if requested, take your overflow calls or fill in while one of your team members is on vacation or out sick.
- CIO-IT – Get an experienced senior engineer with an executive business management background who will provide advice, plans, and guidance.
- Service-IT: Service-IT is a desktop management program. Under this program, we will manage and maintain your current desktop infrastructure for a fixed monthly commitment. Further, we will install monitoring agents’ desktops to alert our team of any issues and/or threats for that device(s). Most importantly, we will schedule quarterly visits to visually check your equipment and notify you when a potential problem is identified. You decide how you want us to proceed. The fixed monthly commitment includes all work to maintain your computer network.
If you want to know more about INSI service plans for small and medium-sized businesses, please click on the link below to speak with one of our experienced IT support consultants.
About INSI, The Best IT Support Provider in Atlanta
For over 25 years, Innovative Network Systems (INSI) has offered an integrated IT support and cybersecurity approach for small and medium-sized businesses in the Atlanta area. Their 100% local, college-educated, and experienced engineers provide a range of services from basic monitoring to fully Managed IT services. The INSI Customized-IT support model gives their clients the exact level and type of service they want while providing greater accountability and reduced ongoing IT support costs. INSI options include cloud, cybersecurity, backups, cabling, wireless, business phones, strategic IT planning, and more. Contact INSI to reach the best MSP in Atlanta: 770-387-2424, option 2.
About the Author
Deborah Frazier is the author of IT Outsourcing Secrets – A Small Business Guide to Compare IT Support Companies. With nearly 20 years of experience consulting small and medium-sized businesses on their IT support needs, she brings a wealth of knowledge to INSI as Head of Marketing and Sales. If you like this article and would like to get notified when a new article is posted, click here
